Refund Policy

Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy with your order, please contact us at service@iuksport.com.

Return Window

You may request a return within 30 days after receiving your order.

Return Conditions

To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with tags and packaging attached.

Items that are damaged, stained, washed, worn, missing tags, or not in original condition may not be eligible for a refund.

How to Request a Return

Please contact us at service@iuksport.com with your order number, email address used at checkout, product name, and reason for return.

For damaged, defective, or incorrect items, please include clear photos.

Refund Processing

Once we receive and inspect the returned item, we will notify you whether the refund is approved. If approved, the refund will be processed to your original payment method.

Refund processing times may vary depending on your bank or payment provider.

Return Shipping

Return shipping costs may be the customer’s responsibility unless the item is damaged, defective, or incorrect due to our error.

Non-Returnable Items

Final sale items, gift cards, and items that do not meet the return conditions may not be eligible for return or refund.

Contact

For refund or return questions, please contact service@iuksport.com.