Terms & Conditions

Welcome to IUK Sport. These Terms & Conditions govern your access to and use of iuksport.com and any purchases made through our website.

IUK Sport is operated by BAIFANG LAICAI CO., LIMITED. In these Terms & Conditions, “IUK Sport,” “we,” “us,” and “our” refer to BAIFANG LAICAI CO., LIMITED.

By accessing our website or placing an order, you agree to these Terms & Conditions, together with our Shipping Policy, Refund Policy, Privacy Policy, and any other policies published on our website.

Products and Orders

We make reasonable efforts to display product information, prices, colors, sizes, images, descriptions, and availability accurately.

However, product colors may vary slightly due to screen settings, lighting, photography, or display differences. Product measurements may also vary slightly depending on style, fabric, and production batch.

Customers are responsible for reviewing product details, size information, color options, shipping information, and order details before placing an order.

Order Acceptance

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order request.

We reserve the right to cancel, refuse, or limit any order if product information is incorrect, pricing is incorrect, inventory is unavailable, payment cannot be processed, shipping information is incomplete, or the order appears suspicious, fraudulent, or high-risk.

If an order is cancelled after payment has been made, we will process a refund to the original payment method where applicable.

Pricing and Payment

All prices are listed in USD unless otherwise stated.

Payment must be completed at checkout through the available payment methods on our website.

By placing an order, you confirm that you are authorized to use the selected payment method and that the payment information provided is accurate and complete.

Shipping

Shipping times and delivery estimates are provided for reference only. Actual delivery times may vary depending on destination, carrier service, customs clearance, holidays, weather conditions, order verification, or other factors outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order cannot be delivered due to an incorrect or incomplete address provided by the customer, additional shipping fees may apply. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect shipping information provided at checkout.

Shipping terms are further described in our Shipping Policy.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy and Shipping Policy.

Eligible items may be returned within 30 days after delivery, subject to the return conditions stated in our Refund Policy.

Items must be unused, unworn, unwashed, undamaged, and returned in their original condition with tags, labels, packaging, and included accessories where applicable.

Refunds are issued only after the returned item has been received and inspected. Items that do not meet our return conditions may not be eligible for a refund.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days after delivery at service@iuksport.com.

Please include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label where applicable.

We will review the issue and provide a replacement, refund, or other appropriate solution where applicable.

Order Issues and Customer Support

If you experience any issue with your order, shipping, return, refund, damaged item, incorrect item, or payment, please contact us at service@iuksport.com.

To help us respond efficiently, please include your order number, the email address used at checkout, product name, and a clear description of the issue.

Intellectual Property

All website content, including text, images, logos, product photos, graphics, layout, and design elements, belongs to IUK Sport, BAIFANG LAICAI CO., LIMITED, or their respective licensors and may not be copied, reproduced, modified, distributed, or used without permission.

User Conduct

You agree not to misuse our website, interfere with website security, provide false information, attempt unauthorized access, or use our website for fraudulent, unlawful, or harmful purposes.

Limitation of Liability

To the extent permitted by applicable law, BAIFANG LAICAI CO., LIMITED and IUK Sport shall not be liable for indirect, incidental, special, consequential, or similar losses arising from the use of our website, products, or services, including shipping delays, carrier issues, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

Governing Law and Jurisdiction

These Terms & Conditions and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

Any dispute arising out of or relating to these Terms & Conditions, your use of this website, or any purchase made through IUK Sport shall be subject to the jurisdiction of the courts of Hong Kong.

Policy Updates

We may update these Terms & Conditions from time to time. Any updates will be posted on this page.

Continued use of our website after any changes are published constitutes acceptance of the revised Terms & Conditions, to the extent permitted by applicable law.

Business Information

Brand:
IUK Sport

Business Entity:
BAIFANG LAICAI CO., LIMITED

Registration No.:
79339533

Registered Business Address:
Room 87, Factory 1, 4/F, Sing Win Factory Building, Nos. 15–17 Shing Yip Street, Kwun Tong, Hong Kong

Contact Email:
service@iuksport.com

Business Phone:
+852 6154 1844